Return and Refund Policy

Last updated: November 5, 2025

Business Name: YBEAPP

Website: https://ybeapp.com

Contact Email: hbbspvtltd@gmail.com

1. Overview

Thank you for shopping at YBEAPP. This Return and Refund Policy outlines the conditions under which you may return products purchased from https://ybeapp.com and receive a refund or exchange.

2. Products Covered

This policy applies to the following types of products we sell:

  • Digital products (downloads, software)
  • Services (consultations, subscriptions)
  • Custom/personalized items

3. Return Acceptance

All sales are final. We do not accept returns except for defective or damaged items, or if we shipped the wrong item.

6. Refunds

Refunds will be issued to the original payment method used for the purchase.

Once we receive and inspect your returned item, we will process your refund within Varies. Please note that depending on your payment method and financial institution, it may take additional time for the refund to appear in your account.

7. Non-Refundable Items

The following items are not eligible for returns or refunds:

  • Digital downloads after they have been downloaded
  • Custom or personalized items
  • Perishable goods
  • Intimate or sanitary goods that have been opened
  • Gift cards
  • Sale or clearance items
  • Services that have already been rendered

8. Digital Products Policy

Digital products are not refundable once accessed or downloaded.

9. Damaged, Defective, or Wrong Items

Damaged or defective items are handled on a case-by-case basis. Please contact us immediately if you receive a damaged item.

If we shipped the wrong item, you can choose between a full refund or receiving the correct item at no additional cost.

10. International Returns

International returns follow the same policy as domestic returns. You are responsible for return shipping costs and any customs fees.

11. How to Initiate a Return

To initiate a return, please follow these steps:

  1. Contact us at hbbspvtltd@gmail.com with your order number and reason for return
  2. Wait for confirmation and return instructions from our team
  3. Pack the item securely in its original packaging if possible
  4. Ship the item to the return address provided
  5. Keep your shipping receipt and tracking number

We recommend using a trackable shipping service or purchasing shipping insurance for items over a certain value, as we cannot guarantee that we will receive your returned item.

12. Exchanges

If you need to exchange an item for a different size, color, or variant, please contact us at hbbspvtltd@gmail.com. The fastest way to ensure you get what you want is to return the item you have and make a separate purchase for the new item.

13. Changes to This Policy

We reserve the right to modify this Return and Refund Policy at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website and services after any changes constitutes acceptance of the new policy.

14. Contact Us

If you have any questions about our Return and Refund Policy, please contact us: